Ive had it fixed 3 times with no permanent solution. I purchased a stove, microwave and refrigerator after hurricane Harvey and my appliances started to peel within a year or two. The customer service with Samsung is HORRIBLE. I bought black stainless steel appliances in 2021 from Costco in April. That I cant afford to spend money to replace. He ended leaving. Thankfully the place I purchased it replaced it with another one because no one would come to repair it. Samsung said that its cosmetic issues which not under warranty. Crystal Garwood Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! I would like to be included in the class action suit. I would like to be included in this. (Ive left the plastic on the fridge for years now to prevent it from flaking further) . When you open the dishwasher door, everything falls forward and hits the floor. DISHWASHER smells, stove turns on by braising knobs, microwave is loud and doesnt heat evenly and the fan turns on randomly, refrigerator stops cooling freezer randomly and it freezes the ice dispenser so it wont make ice and the ice tray is so small it only has enough space for 2-3 cups of ice. This field is for validation purposes and should be left unchanged. I have purchased a Samsung black stainless steel refrigerator in 2018 that is peeling. The repairman said it would be cheaper to buy a new one. Its all crap and I paid a lot. By the time they were installed in Sept. 2021 the dishwasher started leaking and it fell into warranty. I paid thousands of dollars. Shame on you Samsun for making a product that if you wipe it range that you will indeed have it peel off. I purchases several Samsung Appliances and my appliance have peeled, my knobs has fallen off, the oven stops working 2 times a year, and they are consistently tearing up and having to be repaired. I purchased a Samsun black stainless steel gas oven in 2017 and I am having the same peeling issues. Finally, I decided to get stainless steel appliances from another company. My black stainless steel stove is starting to peel also. I noticed a chip on my refrigerator in a spot not commonly used. Quality does not exist with their products! Yes!!! The complaint for this class action takes issue with certain "fingerprint resistant," "black stainless steel" appliances sold by . Samsung needs to do something about this. Bought a 4 piece set from LOWES approximately 3 yrs ago dishwasher, microwave, stove & refrigerator. The problem started soon after using it. Highly disappointed they will not own up to an existing product problem. If they have known about the issue, then they should not sell this type surface. Have you had any luck on finding out how to join the lawsuit? Their phone number is 512-415-8215. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. Is this class action still ongoing? Fair paid almost 5,000 for First published on Thu 23 Jun 2022 00.35 EDT. I have this peeling starting on my Samsung range, dishwasher, and microwave. We have a dishwasher, stove, microwave and fridge all black stainless. Had I known this prior to my big purchase I would have bought regular stainless steel. They are expected to last many, many years. All my blackstainless are peeling and all they say is its cosmetic. I want to join too! I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. The stove and refrigerator are both peeling and have been for over a year. Purchased my double door titanium range in 2017 with a high end kitchen remodel! Please include me in lawsuits. 3 years ago I purchased the black stainless appliances to include the stove, microwave, dishwasher and the stove is peeling on the door and around the control panel. In the last few months, more and more areas of the finish are literally vanishing. You have to really argue to get anything from its ridiculous. For what they cost its ridiculous. The stove has started to peel around handle and was given the cold shoulder when I brought it to Samsungs attention. The knobs also break and fall off, I know this a systemic problem with this stove and Samsung isnt taking responsibility for it. I purchased a Samsung black stainless range and have the same peeling problem near the far right side of the handle. Ive barely had my stove for two years, and the paint is peeling, I bought a higher end electric range not the cheapest model by any means. The knobs are also peeling. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Now my dishwasher died. oven/stove (glass top) microwave counter depth refrigerator, dishwasher, and washer and dryer. With in 8 months the black plastic coating started to peal on the front of the oven door. I bought the kitchen & laundry appliances. After 2 years my stove front is starting to peel. Please add me. The 3rd time they replaced the ice maker. Thank you. I have a scratch on my fridge, peeling on my dishwasher, and my stove had some peeling soon after installation but now it is starting to get bad. I had to use my own insurance. The range has started peeling around the oven door handle. Nothing I can do to to stop it. Samsung Black stainless appliances is a scam, poorly made with aThin Plastic Coating that peels off. I have a samsung stove, microwave and refrigerator that are all peeling. The finish on the top of my Samsung stove is coming off. We have a Samsung LG French door fridge only 2 years old and the finish is now coming off!! The lawsuit seeks certification of a nationwide class on behalf of persons who have owned a GE-branded microwave oven manufactured on or after January 1, 2000. Then 2 weeks later we received an email saying the claim was denied. It is less than two years old. Samsungs Premium Black Stainless Finish Flakes, Peels, and Degrades, Class Action Claims, heat sensors in its electric and gas ovens, Samsung Gas Oven Range Class Action Lawsuit Alleges Sensor Defect, Do You Qualify: Sportmix Pet Food Recall Class Action Lawsuit, Samsung Plasma TV Settlement Allows Consumers to Seek Repairs, Refunds, Uber Sexual Assault, Lyft Driver Rideshare App Lawsuit Investigation, GE Capital Assurance universal life price hikes may be unlawful and excessive, Creditor and debt collector calls class action lawsuit investigation. Electric range is peeling . We bought the Samsung refrigerator about 3 or 4 years ago and yes it is starting to peel. After researching online it appears Samsung does not make a black stainless touch up paint. So far the dishwasher has not. We purchased a 4 pc package for our new home kitchen. We bought all black stainless steel appliances by Samsung and paid the upcharge just for that color. Same problem the chipping just before our warranty expired I pointed out the chipping to the tech for Sears samadhi he never got back to us nor did the tech after his last visit. Nearly all of my 5> year old Samsung appliances have needed multiple repairs. I cant do that. I bought it in 2017. My Samsung appliances are peeling please include me. Worst appliances I ever purchased! How do we get added to this. Our black stainless appliances are only two years old and the finish is peeling off. I refused to pay and he wouldnt leave the house. I have photos of the peeling. I did a self cleaning and it took months of using my shop vac to get get all the tons of ash and debris out of my oven! Been out 3 times for the dishwasher. When I called Samsung they said they would send a service rep out they then canceled the service call and never got back to me. I notice today its starting to peel. I have 3 stainless black appliances from Samsung. But not sure if theyll fix. We are having the same problem. First time within warranty and second time outside of warranty. Please include me in the class action lawsuit. How can I add my name to to this claim. 3 Stove knobs have broke, very disappointed and dissatisfied. My appliances are 1 year old and peeling.. Samsung will not help or do anything to address the matter. I told him if he doesnt leave. I barely use the back burners,not to mention the appliance package is only 2 years old. All three appliances are peeling. We purchased the black stainless steel oven, refrigerator, and dishwasher. Finish is peeling and fridge has been worked on twice. we also have dishwasher and microwave. - You can also file a complaint with the Federal Trade Commission , Consumer Product Safety Commission, and depending . PRO: Black stainless steel is resistant to fingerprints and smudges. They have just been telling me that its cosmetic. There are horrible marks all over them. Magnuson-Moss Warranty Act Texas Business and Commerce Code, New to ClassAction.org? The sooner the better!! My black stainless fridge has chipping on the front and on the sides where its just black. I am totally disappointed after playing more for the black stainless steel. I paid close to $3k for this refrigerator and its been less than a year. This browser does not support PDFs. Built in oven , hood , counter stover , 4 door fridge also washer and dryer Less then a year old over 2000$ and looks horrible in my new kitchen. Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. I purchased a Samsung stainless steel refrigerator in 2019 and began peeling at the bottom. No proof of purchase is required. I would like to join this lawsuit. I have a Samsung gas range. Same issue of the thin black coating peeling looks terrible. I have the samsung stove peeling. It looks like rust and the finish is coming off. I bought in 2020 all brand new kitchen appliances a dishwasher, refrigerator and glass top range. I would like to join the lawsuit. Samsung wont stand behind them at all. Best Buy said contact Samsung. Before commenting, please review our comment policy. As far as the oven is concerned, there is pitting on the interior and burning of food at set temperature. Please contact me. Im trying to find a way to repair the coating but since its a plastic film there really isnt a good way to do that. It should be fixed and made right. I am so sorry to have bought Samsung. Based on the 87 page document attached the fading and delaminating paint issues have been around for some time and only recently has Honda been forced to deal with it due to the overwhelming amount of customer complaints. I was to be part of this law suit. Long ,if you spill anything around the burners good luck cleaning it, very disappointing stove. Black stainless steel appliances have been one of the hottest trends in home design. I bought it in 2019. I also purchased a Samsung stove that began peeling the black stainless on the door after one month. Add us to suit for our loss on other appliances since stove was paid out. Have you checked out the price for one replacement knob? Not happy with any of them. I called Samsung and they said they could not help me. Ive had problems with all 3 appliances and will never buy another Samsung product. We purchased the black stainless Samsung 4-piece set in 2019 and the stove starting peeling over a year ago and now 3 of the 4 pieces are peeling. HOUSTON (Legal Newsline) - Samsung was pinned in a federal class action lawsuit for allegedly marketing a thin plastic finish on its appliances as a durable stainless steel coating. I had no idea the black stainless was just a film covering! Their phone number is area code 512-417-8215 The attorneys representing are Aaron Radbil and Alex Kruzyk. Eligibility: Canadian resident as of May 25, 2016 who purchased the PC version of Microsoft's Word, Excel, Office, Works Suite, or Home Essentials, MS-DOS or Windows operating system between December 23, 1998 and March 11, 2010. Described as: "A rich metallic black in a soft, brushed, matte. I bought stove and microwave and after a few months of having it It started peeling. A class-action lawsuit has been filed against GM by certain owners of 2015 to 2019 model year full-size GM truck and SUV models over peeling exterior paint. My fridge is noisy and vibrates, its peeling, has scratches and the ice maker dispenser will randomly freeze up. I purchased a Black stainless steel stove. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs free weekly newsletterhere. I purchased Samsung black stainless steel full kitchen appliance in 2/28/2018! Ridiculous. The lawsuit looks to represent all persons and entities in the United States who bought one or more Samsung-branded appliances featuring a black stainless steel finish. Like so many others, our Samsung black stainless stove, refrigerator and microwave started peeling not long after being installed in our kitchen. The complaint shows a chart comparing various Samsung kitchen appliances in the two different finishes, which shows that the black stainless-steel items are priced from $50 to $100 higher. NO DELIVERY YET of panels for Samsung 4-piece Tuscan Stainless . Its three years old now and super ugly due to the peeling. After one year my Samsung black stainless steel range began to peel. The representatives are correct in the fact, that the one-year limited manufacturer's warranty does not cover cosmetic damage, cracks, peeling, or scratches. Apparently service person did not record the fact that he had taken the washing machine leaving us to look like we had somehow sold it and expected a new one without a unit to replace. Nearly every appliance has had a malfunction. I am hoping to get added to the settlement list. How do I join this suit? Please contact me so I can join class suit. Please include me in .lawsuit. When cleaning in October 2021 with only water the coating wiped off on the sponge. (Ferris et al v. How do we join this class action suit???? In addition to the defective finish 3 of the knobs are broken. How do we join the lawsuit? I have slight peeling on my microwave too. Bought all 4 kitchen appliances from Conns in Nov 2018 all are flaking & for what we paid- this is crazy- ! On March 2021, the bottom of the freezer started peeling and is continuing the peel. These appliances and they look like Samsung wont refund other appliances as warranty up by time the other two started to peel. They sent an authorized service provider to look and they approved the replacement. I would love to join a class action law suit, as this makes my kitchen look terrible and should not be the case for what we paid for these appliances. Another one because no one would come to repair it 4 pc package for loss... Left the plastic on the fridge for years now to prevent it flaking! 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