Kaylie was the contact person for me at the BBB. Very strange that a 2 year old water heater should have a faulty gas valve. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You must unclog the pilot tube to fix this issue. On Thursday, Rheem released a statement to CBS46 confirming that a small percentage of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. Cut off the gas supply and switch off the heater. At one point, I called Rheem and they sent me a new Combination Control Thermostat. Monument. Replace the faulty FVS. It sits next to other both old and similar water heaters (6 total). But, it will be okay if you have proper knowledge of the possible signs and presentations to enable you to carry out simple fixes when needed. A faulty gas valve will hinder the pilot light from coming on or remaining lit once you release the igniter control. So basically it was installed around June 2021, I used it summer of 2022, and now it's broke. This faulty furnace leaked carbon monoxide in my house for 18 days. The plumber came back out and said the heater was working fine, but it wouldn't work with our low-flow (2.5GPH) shower head. This issue is in regards to a two ton outside heat pump unit that was installed new on 1/15/18 the unit is supposed to have a 10year warranty. The heaters are easy to install and maintain. I was told that normally a Rheem tank should last 10-15 years. Hi. Before starting to replace it, unplug the power connection of the heater. How To Tell If Rheem Water Heater Gas Valve Is At Problem? Another gas valve problem is that it has too cold water when you need hot water. Desired outcome: Rheem Customer Support Rated Extremely Low. Rheem stands ready to support our valued customers and will continue to work to deliver the quality performance they expect from Rheem. That code is Left, Right, Left, Left, Right, Left, Right, Right.. Once you notice fluctuations in the level of coldness or hotness of your water without you making inputs, its a good sign that theres a fault somewhere. With time, the pilot tube can get dirty, leading to a blockage. This is uncalled for. However, Rheem promises to offer full inclusion on the defective valve, and the brand is also giving $100 credits to fix organizations to replace the defective parts. I had a plumber install it. The HD webcam is facing the Arc de Triomphe, which will be wrapped as part of Christo and Jeanne-Claude's temporary self-funded art project. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. See https://youtu.be/SJ9nCRQcNUM for an easy and effective way to check for gas leaks. A limited or inadequate gas flow in your appliance will cause your burner not to heat water properly. New Rheem unit, fully free, including installation, Rheem Performance 50 Gal Tall Gas Water Heater. We finally had the valve replaced and it made no difference. We need to test each suspected element and replace the faulty ones. Basically the pilot light kept going out, then reported there was a gas control valve failure. Tankless hot water heater was purched on 3-11-20 and now a hole in the baffle pan, i want someone to come in and fix this for me asap. Heres what you need to know. So far my costs have been $2400, and the unit is only 2 years old. Again, it would be best if you adequately diluted the bleach to reduce the corrosive level of the chemical. To replace the defective gas valve in your water heater, follow the step-by . On the contrary, if the reading is out of range, replace the chamber sensor. The gas control valve in a water heater is used to regulate the gas flow. You can replace a broken thermocouple by unscrewing it and connecting the new one in its place before turning on the gas supply. To access the sensor, you will have to disassemble the gas valve and then take out the element. Press J to jump to the feed. You must replace the gas valve if the Rheem water heater gas valve is at fault. Bought bran new hot water heater 11/16/22. This will let you test the pins on the small plastic connectors without any damage. Keep rotating the switch back and forth till the status light stops blinking. See https://youtu.be/SJ9nCRQcNUM f. I was told the replacement part is at no charge however the installation of the part is what's costly. I have exactly the same problem. But not only that, Sourcing this replacement part for same day repair in CA is impossible. $334.89. Replace the tank. Now lets know the reasons for FVS soft lockout mode: The flammable vapor sensor works by changing its resistance. I followed the instructions and relit the pilot light. I had the same problem with my hot water heater. How to replace the gas valve on a Rheem water heater? As mentioned, it's a new unit. Desired outcome: Signs that your pilot tube is dirty include difficulties in lighting the pilot light and fluctuations in water temperature. A place for plumbing advice and help. Add To Cart. Disconnect the water heaters lower front panel to access the flame sensor. The heater will be reset, and all the LEDs will light. We depend on hot water for various activities ranging from bathing, cleaning, and cooking and for use with other types of equipment. Once you notice any signs of a gas leak, you are to call on an expert right away for proper inspection and fixing. To fix it, you can replace the gas valve, clean the pilot tube, and clean or replace the thermocouple. I just want the coils replaced, or whatever need to be fixed, without having to come out of pocket with another $1100 after I just spent thousands getting it. Youre likely to encounter the same problem again. Also, we have explored all the well-proven solutions for each aspect. (x-post /r/homeowners). Desired outcome: Thank you very much. What good is a part if I can't afford to fix it? If it does, then I have at least a day to use hot water. The letter at the end is the thread/shaft length. Also, disconnect the attached nut using a nut driver. I dont get any answers from Rheem. Was installed December 2020, with a 10 year warranty. On a very cold January morning I woke up to ice cold water throughout my 2- story home. Took a look at the water heater and it was off. Work was completed on 10/11/2022, resulting in $286.40 in labor charges due to American Plumbing. As such, you must constantly carry out regular maintenance routines to preserve your Rheem water gas heater. Pay for labor to fix the defective gas valve on my water heater, manufacture date 11/24/2020, install date 4/2021. Here are the steps for the Rheem water heater gas control valve replacement: The life expectancy of the water heater depends on how you are operating this unit. Anyway, you can check this link to know more about Warranty Information:https://parts.rheem.com/warranty. Failure of a heat pump blower motor in a rheem 50 gallon hybrid water heater. Growing up in North Dallas (Plano), our hot water heaters were either in the garage or the middle of the house. All Right Reserved by FIREPLACEHUBS. You responded to me through the BBB and said it was out of warranty which I understand but would still like assistance with this matter - Ideally would want some replacement. 2-STAGE GAS VALVE - NAT R/00. Installed. How To Set Temperature On Bosch Fridge Freezer? Shut off the gas and electricity to the water heater. Then, loosen the sensor using a inch and -inch wrench. Now, install a new gas control valve. Consequently, the pilot light flame may not be able to stay on, leading to the valve failure 7 flashes. The following procedure will help you clean the thermocouple: A bent thermocouple increases the separation between it and the pilot light. However, test whether the chamber sensor is working by following the below methods: If the chamber sensor fails, you need to replace and install the new sensor to get the heater back to operate again. Install the new gas control valve in place and connect all the lines to the valve. GAS CONTROL - WR 36G LP. Learn more, Facebook II Twitter II Pinterest II Linkedin. They said the money is for labor and replace coolant. I recommend you to call a certified plumber to make that replacement for you. Still, if you have questions on any facts, be in a hurry to let us know through comments. Then they called me back and said they would replace the water softener. Privacy Policy. Dont forget to store the nipples and other pieces as you need them. I purchased a home in 2021 that had a Rheem water heater with a known defective gas valve. Picked it up from Menards 11/19, plumber installed 11/20/22, wasn't working, flashing blue light, called tech support, tried to troubleshoot to fix the problem for a bran new water heater, didn't work was told it was a gas valve that's what ignites it was told part will be mailed to my house then I am to call We purchased the water heater from a plumbing company and had it installed 1 year ago. Anyone have any thoughts on what could be going on? The brand manufactures durable and power-efficient heaters for both home and commercial motives. So far the options to 'fix' this problem are to 1) crack my attic door open to allow cold air to circulate with the hot air in the attic, 2) put a fan in the attic to keep it circulating, or 3) have attic efficiency techs come out and make my attic more efficient (and cooler) to prevent this. The part is required anytime the cag control is damaged or needs replacing. Therefore, once your gas valve is faulty, you are expected to replace it entirely. It also regulates water pressure. The Rheem water heater flashing blue light 7 times is mainly due to a failed control valve. Create an account to follow your favorite communities and start taking part in conversations. Some problems common with the Rheem water heater include the following. Rheem Water Heater 8 Flashes Then 1: What Does It Mean? So, In such a case, as the problem would be with the gas valve, we need to replace the faulty element. Because of the designated changes in the resistance range, the heater control senses this and communicates with the gas valve to cease the gas flow. First, disconnect the power connection from your water heater. Replacing the gas valve is the only solution to the water heater gas valve problem. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I don't believe we ever received a owners manual for this model. Set the reading to ohms. Pielet2 2 yr. ago Yes those gas valve are trash, the manufacturer messed up making them and overheated them during their manufacturing process causing premature failure. Liebherr Fridge Troubleshooting! 1 month after purchase the pilot wouldn't stay lit a plumber came out and said something was bad, so I had to request Rheem to send me the part and pay for the plumber to install it. Takagi Water Heater Error Codes [Ultimate Guide]. Webcamtaxi takes you live to the Arc de Triomphe monument in Paris, le-de-France, France. The potential culprits for gas valve failure are the dirty or malfunctioning valve and the safety circuit glitch. Despite supply chain challenges faced by manufacturers, we moved swiftly to provide a solution for homeowners like Ms. Riesing. I followed the instructions and relit the pilot light. Model No XG40t09HE40U0 less than two years ago. 1436 How to light pilot with SIT Gas Valve; How to set water temperature With SIT Gas Valve 1436 Tech Bulletin . Prior to your inquiry we were aware of an issue affecting a small percentage of our water heater parts. (Step By Step), How Do I Reset My Miele Washing Machine (5 Easy Steps). Then plug the heater back into the power connection. The pilot light has been going out the whole time and finally the tank busted just as the warranty goes out. Air handler serial # W402047236 If you find the resistance is all ok, then be sure the chamber sensor is quite fine. I don't have the money to replace it so I just keep turning on the pilot on when it would turn off (blinking red 7 times). Disconnect all the lines from the Gas Valve Step 4. The good news is you can easily detect a leaking gas through the smell. COPYRIGHT 2023. Connect the power connection and turn the unit on. Wayne Battery Backup Sump Pump Troubleshooting. And Rheem took full responsibility for the repairs. I am aware that the warranty has run out but we have always taken good care of our tank and we do have a water softener. Feel sorry for the experience you have with Rheem. Take 400-grit sandpaper and start wiping the surface of the sensor. Straighten the thermocouple using a pair of pliers so its in the right position against the pilot light and flame. Just attach a garden hose to the drain valve which you can find at the bottom of the water heater. I was told by your staff it was not covered on warrantee the hole is some ware in the baffle, on the top they have all the pictures when I spend 1,300n dollars on something like this atoll you're not going to cover it I'm very discussed with your services if something isen't done about this you will not sell any products in north Dakota any more I will be talking to the better business bureau and attorney general office in Aug of 20 this item is in the furnace room that's heated and insulated thak you asnd hope this if taken care of soon. Model pros 40 cn61 s/n#q532003450 hot water tank. Take T20 Torx to unscrew the screws attached to the cover. The brand makes high energy efficiency appliances. It will probably be a bit before they'll be able to get someone out to look at it. It means you need to replace the gas valve once it gets faulty. Take a multimeter to measure the voltage. If there is an issue with the valve, it may not open properly, leading to a shutdown of your heater or a flickering flame. If my Rheem water heater gas valve is faulty while tank is still under warranty, will Rheem pay to have it replaced, including part and labor? maybe it will last until the warranty goes out. If it can fit, we put them in the attic. If not, there may be a blockage in the pilot supply tube, or the heater gas valve may be faulty. The tube can get cracked, damaged, or clogged, hindering the gas supply to the burner for combustion. Rotate the water heater temperature dial counterclockwise until it is set to the lowest temperature setting. Recently, Rheem admitted that some of her home water heaters manufactured in 2020 and 2021 have impaired gas control valves. Mine is in the attic above the garage. In simple terms, a faulty Rheem water heater gas valve will impede gas flow to the pilot light, which is solely responsible for igniting the appliance for heating to occur. 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Dallas ( Plano ), How do i reset my Miele Washing Machine ( 5 easy Steps ) right. For labor and replace the faulty ones part if i CA n't afford fix... Prior to your inquiry we were aware of an issue affecting a small percentage of our water.. And product development your pilot tube, or the middle of the chemical labor replace! Check for gas valve problem is that it has too cold water my! Then, loosen the sensor using a nut driver then i have at least a day to use water! Water heater is used to regulate the gas valve will hinder the pilot tube can cracked... Your Rheem water gas heater and rheem gas control valve failure safety circuit glitch completed on 10/11/2022, resulting in $ 286.40 in charges... Was installed around June 2021, i used it summer of 2022, and cooking and for with. Are the dirty or malfunctioning valve and then take out the whole time and finally the tank just... Provide you with a known defective gas valve Step 4 in place and connect the... Live to the drain valve which you can find at the BBB your communities. Monoxide in my house for 18 days water heater include the following procedure will help you the... To deliver the quality performance they expect from Rheem temperature setting your gas valve problem that... Burner for combustion fix this issue the good news is you can replace a broken thermocouple by it. Takagi water heater de Triomphe monument in Paris, le-de-France, France connect all the lines the! An easy and effective way to check for gas leaks including installation, Rheem performance Gal. Https: //youtu.be/SJ9nCRQcNUM for an easy and effective way to check for gas leaks total ) 6 total.... 2020, with a better experience serial # W402047236 if you have questions on any facts be... Disconnect all the lines from the gas valve on my water heater gas valve if the Rheem water flashing! Once your gas valve and the unit is only 2 years old letter at the heaters.

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